Office Supervisor

A versatile and hardworking individual who has over twenty-one year’s extensive working experience in Administration/ Customer Service sector. Capable of working on her own initiative, as well as in a team environment. Able to meet deadlines on specific tasks which are delegated and handles various situations calmly. Now seeking to extend her skills, with reputable business/organisation, with well known track record. That will provide her the opportunity to

seek new challenges.

Core Skills and Attributes:

? Excellent interpersonal and client liaison skills.
? An efficient Team Leader in the Administration field.
? Capable of understanding corresponding administrative documentation/files.
? Awareness of confidentiality and database protection issues
? Adaptable and flexible in a variety of environments.
? Experience Stylist Specialist in Cutting and Colour Processing.
? Experience in Beauty Treatment such as waxing, threading, facials, manicure and pedicure.
? Ability to use variety of hair materials and equipments.
? Catering experience in all cuisines.

Employment History:

February 2004 - August 2008 Office Supervisor - NPS Legal

? Managing a team of administrators in the Legal department
? In charge of ‘researchers’ who were team based from administrators.
? Responsible for the distribution of delegated work such as sending them to local authorities to gather information on the properties.
? Required to perform quality control checks concerning reports various other documentation.
? Responsible for typing up reports for solicitors as well as sending out invoices to clients.
? Managing the sales team who were a team of four delegating work whenever necessary.

August 2003 – February 2004 Administrator - Martyn Gerrards Estate Agents

? Responsible for providing high level of customer service to customers who arrived at the branch.
? Required to make arrangements for viewings of specific lettings and sales of properties on Martyn Gerrards’ books.
? General administrative duties, filing, faxing, typing correspondence and data-entry.

April 2001- August 2003 Manager - MW Property Services

? Responsible for the setting up of the ‘estate’ business
? Created a portfolio of properties to be ‘let’ and for ‘sale’ in the business.
? Provisions were made for the securing landlords, tenancy agreements, complete of sales, advertisement, merchandise of the various properties, and evaluation of various premises.
? Five members of staff worked in the estate in securing new business both in ‘letting’ and ‘sale’
? Responsible for providing high level of customer service to customers who arrived at the branch.
? Required to make arrangements for viewings of specific lettings and sales of properties on books.
? General administrative duties, filing, faxing, typing correspondence and data-entry.

1986 – 2001 Worked in a variety of business – Interior Decorator/Eastern Spice
Restaurant; Barmaid/ Zeera Restaurant; Administrator/ Tilko Estate Agents; Machinist/ Bridal Shop; Sandwich Maker/ Universal bakery.

Further Training:

May 2003 – Sept. 2003 City and Islington College/ Camden Branch

Course: OCR Word Processing and Database

Education:

1981 – 1986 Regis Tettenhall School/ Wolverhampton

G.C.S.E’s: English Language; English Literature; Geography; History; Home Economics;
Mathematics; Religious Education and Science.

Hobbies and Interests:

I enjoy participation in a variety of activities such as visiting my local gym, sauna, cooking new cuisines and entertaining family and friends in a social environment.

References available upon request