Volunteer
Customer Service Assistant CV |
Name:
Tel:
Address:
E-mail:
Personal
Profile:
A motivated and goal orientated professional with an excellent
track record of achievement aspires to pursue a career in
Administration, Customer Service or Retail. Outstanding
ability to build relationships through conscientious and
proactive communication, emphasised by self-discipline and
exceptional organisational skills. Enthusiasm to take on
new challenges and a flexible approach in response to a
varied role.
Skills
:
- Team building skills: excellent communicative collaboration
at all levels
- Strategic business development and operational experience
- Experienced in working with people from diverse ages, backgrounds
and roles
- Able to use own initiative, yet a flexible and responsible
team performer
- Ability to adapt quickly to a range of environments
- IT Skills: Solid knowledge of Microsoft Office
- Fluent written and spoken English and Arabic
Employment History:
Dec2007-Feb 2008 Oxfam Furniture Shop Streatham (London)
Volunteer Customer
Service Assistant
-Respond to any queries from customers
- sales
-Assisting the manager with pricing the items
- Keeping the showroom tidy and clean and warehouse and
showroom duties
June 2002 –
January 2006 Altadamun Furnishings Khartoum (Sudan)
Customer Service
& Sales Supervisor
- Dealing with customers over the phone or face to face
regarding any queries related to products and provide advice
to customers on furnishing and decorating.
- Respond to the complex or unusual customer concerns or
questions regarding prices, sales and deliveries in a professional
manner
- Involvement in the purchases transactions ( choosing of
material samples and modifying of furniture designs)
- Assist in showroom stock takes
- keeping the showroom and the company tide and clean
- General administration duties and other office management
( photocopying, archiving, Filing, faxing and data entering
)
July 1999 –
June 2002 Altadamun Furnishings Khartoum (Sudan)
Accountant
-Responsible for receiving cash generated from sales and
other sources of revenue
-Responsible for payment to all suppliers, cash purchases
and arranging payments for all other business expenses
-Management of the company bank account: deposits, drawings,
issuing of cheques and reconciliation of bank statements
and company books
-General office administration: sending faxes, typing letters,
photocopying, handling of customers and suppliers data
Education & Qualifications
Action
for Employment
City of Westminster College, Queen’s Park Centre –
Queen’s Park, London (2007)
Course Studied: OCR Numeracy & Literacy level 1 &
2 and First Aid Course
Bsc
in Business Administrative Sciences
University Of Omdurmaun Ahlia – Khartoum, Sudan (1992-1996)
Subjects: Investment, Financial Institutions, Banking Practice,
Accounting, Monetary Economics
Hobbies
Reading
– Politics & Media
Referees
Available
on Request
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