PROFILE A multi-skilled Book-keeper and
Practice Manager, with experience of Book-keeping, PAYE,
and VAT to Final Accounts, Management Accounting, Facilities
Management, Health and Safety, Human Resources and Training.
SUMMARY OF ? Four years as a Practice Manager in General
Practice
EXPERIENCE ? Eleven years as a Freelance Consultant
? Seven years as Founder, Financial Director, and Office
Manager of Paperback Ltd, Commercial Suppliers of Recycled
Papers and Office Paper Products
? One year living and working in Germany
? Five years Primary School teaching
WORK HISTORY
Apr 07 - Present Developing financial and administrative
systems for a designer jewellery company, part-time.
Completed a European Computer Driving Licence July 2008
Aug 06 Apr 07 Practice Manager at the British School
of Osteopathy: running the Clinic Reception, handling
1000+ patients a week with 10 staff; banking and reconciling
£2.5K daily income; recruited and trained new staff, developed
a specification for new appointments management software;
and improved administrative systems.
Sept 05 Mar 06 Short Tem Post as Practice Co-ordinator
for Haringey Teaching PCT, at a PCT run medical practice:
writing protocols; training staff
2001 - Sept 2004 Practice Manager at London Fields Medical
Centre: responsible for 15 admin and medical staff; and
reporting to 4 partners:
Finance: Managed all practice finances, including payroll;
installed new book-keeping system to save accountancy
costs and took over pensions administration; set up claims
monitoring system and developed quarterly financial reports
on income and expenditure.
Building: Managed the progressive remodelling, redecoration
and refurbishment of the surgery over two years; installed
Portakabins on the car park, providing all services, creating
consulting rooms. Personnel: Researched and rewrote employee
contracts; revised job descriptions for all staff; reorganised
admin jobs, creating new posts; recruited three nurses,
an administrator and reception personnel as required;
set up and carried out appraisals for all staff
Administrative: Set up admin protocols for all aspects
of reception work; worked consultatively with staff on
new work patterns and implemented them; developed Health
and Safety policy
IT: Managed, expanded and improved computer networks:
set up a crash recovery system and an internal intranet
to improve communications.
1990-2001 Freelance Business Consultant (kept my own accounts,
did my own tax returns and calculated the tax due), working
on a variety of projects for small businesses and charities,
including:
WORK HISTORY Arts Council: implementation and parallel
running of Navision, a multi-departmental, multi-currency
financial software in the order department; training the
staff in its use.
1990-2001 British Red Cross National HQ - Project Manager:
managing the leasing, refurbishment, structural alteration,
services provision and occupation by 60 staff of an adjacent
listed building: subsequently advised on the internal
allocation of the vacated space and organised the progressive
internal move of a further 120 employees, involving redecoration,
re-carpeting and re-provision of services; managed within
a budget of £250K
Customer Services Manager and Book-keeper: covering
sales order processing, invoicing, despatching and book-keeping
functions while incumbent on extended leave: dealing with
queries: aiding with implementation of Sage accounts software
package and reorganisation of previous workers systems;
successful international debtor chasing.
British Red Cross National HQ - Consultant, carrying
out a review of security, photocopier usage and siting,
and the feasibility of a paper recycling scheme for the
whole building; implemented the solutions;
Data management, using Microsoft Access: devising and
running searches; de-duplicating, amalgamating and updating
records
1982-1989 Founder, Financial Director,
Company Secretary, Office Manager and Co-ordinator of
Paperback Ltd, Commercial Suppliers of Recycled Papers
and Paper Products, achieving a turnover of £2.4m and
20 staff;
Did RSA Principles of Book-keeping before starting Paperback.
Developed budget profit and loss and balance sheet forecasts
to begin the business and produced them yearly after that.
Ran the books manually for two years before computerising
them, using Pegasus accounts.
Experienced at doing PAYE manually and with software
packages
Worked with the accountants to develop monthly management
accounts inputting data directly into spreadsheets.
Accustomed to producing year end trial balances and
accounts adjustments, even depreciation!
COMPUTER EXPERIENCE Familiar with a wide variety of software
packages, including:
? Sage and Pegasus Accounts
? Microsoft Office, Word, Excel and PowerPoint
? EMIS PCS and GP Care clinical medical management software
I touch type 50+ wpm
QUALIFICATIONS 1973 Postgraduate Certificate in Primary
Education (PGCE)
1971 BA (Honours) in Sociology and Literature
Languages: German; fluent, French; passive but good
PROFESSIONAL
TRAINING Have upgraded my skills and knowledge throughout
my working life through short courses, including:
? British Institute of Management The Influential Manager
? Industrial Society Leadership Skills
? QMC Appraisal Systems, Time Management,
? BMA/ACAS Employment Law, Managing Sickness
? Certificate in Counselling and Welfare
INTERESTS Playing, listening to music, cycling, the cinema,
food and health
