Air Cabin Crew Job Descriptions |
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a member of air cabin crew, often called a flight attendant,
would play an important role in making airline passengers have
a comfortable flight, safe and enjoyable. Before a flight you: · Attend a briefing about the flight and schedule · Make sure there are enough supplies and emergency equipment is working properly · Salutation passengers and direct them to their seats • Demonstrate emergency equipment and procedures. During a flight that you: · To make passengers feel comfortable and deal with requests · Serve food and beverages and sales of duty free goods · Make announcements for the pilot · Ensure the passengers in case of an emergency, and be sure to follow safety procedures. At the end of a flight that you: · Make sure the passengers off the plane safely with all hand luggage · Fill in a written report recording any unusual incident flight · Add and registration of food and beverage orders and sales tax free. Key Skills · tact and diplomacy · a polite but firm approach when dealing with difficult customers · a clear speaking voice · an enjoyment of teamwork · the ability to remain calm and focused under pressure and in emergencies · a confident and friendly manner · sensitivity towards people who are anxious or upset · the ability to work quickly and efficiently · Good numeracy skills for handling cash, including foreign currency.
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