Airport information assistant for help and support passengers in the airport terminal, passengers to handle requests for information and stay updated on the changes to flights.
As an airport information assistant should:
· Give out up to date information about flights and services
Direct th passenger throughout the airport, for example to the right exit
· Respond to telephone inquiries
· Make announcements over the PA system · Manage complaints
• Update and monitor a system of computerized flight information.
Most of his time is spent on the information desk in the main lobby of work as part of a small team.
In the smaller airports obligations can be expanded to include:
· The currency exchange
· Hotels and car rental reservation
· Treatment of lost objects.

Key Skills
· have excellent communication skills
· be able to respond quickly and efficiently to customer requests · be able to deal with difficult situations with tact and diplomacy
· enjoy working as part of a team
· have good computer skills
· Have a smart appearance.