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Call Centre Operator Job Descriptions

Call center operators, also known as contact center operators answer customer questions by phone, email, text messaging, fax and mail.
His exact duties as operator of the plant depends on the type of employer you have. You could work for:
Email · Order of business - dealing with customer orders, credit and debit card payments, inquiries and complaints

· The financial institutions - advice on products and services, working in telemarketing to generate leads and market studies
· IT helpline - providing first line support to callers to try to help you solve computer problems
· Consulting services - offering calling services such as counseling, assistance and benefits counseling, legal information or help with the races.

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