Emergency Medical Dispatcher Job Descriptions

Emergency medical dispatchers are an important part of the team of the ambulance service control (also known as command and control). The job title and duties can vary slightly depending on the ambulance service (some services split this role in the emergency call handlers and dispatchers).

As an emergency medical dispatcher, you respond to calls for emergency medical assistance and medical applicants. While on a call, its functions include:
· Take the essential information of the listeners (exact location and details of what has happened)
· Keep calm call to get all the information needed for an ambulance
· Give advice to people facing life-threatening situations
· Helping people to cope until the ambulance arrives.

Key Skills
· the ability to record and process information accurately
· the ability to work with high-tech equipment
· a caring attitude
· a strong sense of responsibility and a serious attitude to work
· good organisational skills
· the ability to work as part of a team
· the ability to stay calm under pressure, think fast and use your own initiative
· A good telephone manner and strong comm