Housing Officer Job Descriptions

Housing Officers supervise the day to day maintenance and management of rented properties belonging to local authorities or housing associations.
As a housing officer must:
· Allocation of rental housing
· Monitor the exchange of goods

· Carry out regular inspections to ensure that all properties are in good condition
Evaluate the needs of people seeking housing
· Treat issues such as antisocial behavior, squatters and broken lease agreements
· Refer tenants to appropriate sources of social welfare benefits and advice
Establish rents and dealing with payments and arrears
· Organizing for legal action to be taken when other forms of rent recovery have failed
· Process and reporting statistical information
· Encourage and support tenants groups and attend meetings as representative of the Council.
Key Skills
· Good organisational and time-management skills
· The ability to work under pressure
· Good communication skills
· Negotiation skills
· An awareness of different cultures and backgrounds
· Problem-solving and analytical skills
· Computer literacy
· Some understanding of budget control
· The ability to deal tactfully with difficult situations.