Waiting
Staff Job Descriptions
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| Waiting
staff serve customers by taking orders, serving food and preparing
tables. An important part of the work is to make customers
feel welcome and comfortable during their meal.
As a waiter or waitress, your main duties would include:
· greeting customers as they arrive and showing them
to their table
· giving out menus and taking orders for food and drink
· serving food and drinks
· dealing with bill payments
· Making sure tables are clean and tidy.
Key Skills
· excellent customer service skills
· an interest in food and drink
· high standards of personal hygiene
· the ability to remain calm under pressure
· an awareness of health and safety issues
· the ability to memorise orders
· good numeracy skills for dealing with bills and payments
· the ability to lift and carry items such as plates
and glasses
· The ability to work on your own and as part of a
team.
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