Mental Health Nurse KeySkills |
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an understanding, sympathetic and non-judgmental manner
• good listening skills and the ability to gain a patient’s trust • an understanding of body language and other non-verbal communication • the ability to empathise and relate to people of all ages and backgrounds • the ability to stay calm and in control in difficult situations • a persuasive manner and the ability to encourage patients to follow treatment plans • Assertiveness and the ability to represent patients’ interests.
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