Revenues and benefits officers Key Skills |
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| • calculating rents, council tax and
business rates • sending bills and issuing reminders • collecting and processing payments • dealing with enquiries face-to-face, by letter or by phone • keeping accurate clerical and computerised records • recovering arrears of rent or council tax, taking legal action where necessary. • assessing whether people are entitled to housing and council tax benefits • checking and processing claims forms • making payments • communicating with social services, housing associations and Department of Work and Pensions staff • dealing with enquiries face-to-face, by letter or by phone • keeping accurate clerical and computerised records • recovering overpayments of benefit, taking legal action when necessary.
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