an individual, I am hardworking, committed, punctual
and reliable person who has an engaging personality
and good spoken communication skills. I have used these
skills to interact effectively with people from diverse
backgrounds throughout my job roles. I do hold the belief
that regardless of race, creed, religion and sexuality
everyone has to be given equal respect.
My interests and hobbies are reading and learning about
financial issues. I am an ardent fan of Financial Times
and do read and keep up to date with current financial
news. All of these activities are important to me because,
they relate to the position of Trainee Customer Consultant
that I am interested in. The skills that I have possesses
are customer service skills, IT skills and peoples skills.
These are very important skills because I intend to
use these transferable skills in the role of PPI Trainee
Customer Consultant(Telesales) to make outbound calls
to customers who have responded to web based and other
adverts. Closing the customer using scripts and taking
all their details and data inputting accurately on the
I will thrive in fast paced call centre environment
as I will be able to think creatively when dealing with
difficult calls in an appropriate and friendly manner.
I can communicate very well with people no matter what
level; and this has helped me to be an understanding
individual and to be non-judgemental supportive person,
who people can confide in.
Having developed my people skills working
mainly in administrative roles has helped me through
challenging situations like knowing patients needs and
in depth knowledge about the NHS(National Health Service).
All of the experiences that I have had have made me
a stronger focused person and this will be a big asset
to PPI Claims Management.