In many issues, there is
not always a clear distinction between right and a wrong.
In order to do the right thing, we always need to use good
judgment to manage an issue or crisis.
Having built experience through various
project management roles, I have developed the necessary
tools through having an objective view, by avoiding making
I recall an experience where I felt under
pressure from external clients, personnel from other departments,
and members of my team to act and make a decision about
missing a deadline or changing the time schedule in advance.
When faced with this pressurized situation, my first point
of call was to speak with my manager.
By escalating my concern to my manager who
I felt was the best person to assist me in making the right
After a brief conversation with my manager,
I gathered all necessary information to make an informed
decision about moving the project deadline back to avoid
failing in certain criteria.
Building and retaining a good reputation
with this external client was critical not only to my career
success within the organization but also to a long standing
relationship with this client.
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