In many issues, there is not always
a clear distinction between right and a wrong. In order to do the
right thing, we always need to use good judgment to manage an issue
Having built experience through various project
management roles, I have developed the necessary tools through having
an objective view, by avoiding making quick decisions.
I recall an experience where I felt under pressure
from external clients, personnel from other departments, and members
of my team to act and make a decision about missing a deadline or
changing the time schedule in advance.
When faced with this pressurized situation, my first point of call
was to speak with my manager.
By escalating my concern to my manager who I felt
was the best person to assist me in making the right decision.
After a brief conversation with my manager, I gathered
all necessary information to make an informed decision about moving
the project deadline back to avoid failing in certain criteria.
Building and retaining a good reputation with this
external client was critical not only to my career success within
the organization but also to a long standing relationship with this