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COMMON INTERVIEW QUESTIONS

1. What is the most exciting thing that you have done in the last 18 months?

2. What is your proudest achievement?

3. What skills do you have that will make you a great CUSTOMER SERVICE ASSISTANT?

4. What do you hope do in the future?

5. Do you have experience in the UK?
6. Do you have a permit to live and work in the UK?

7. When would you like to start?

8. Why you want to work? Is it just for money?

9. How good is your English?

10. How long have you been in the UK?

11. Do you have CRB? Criminal Record Bureau

12. Do you prefer part or full time job?

13. What skills, academic and experience could you bring to your job and Company?

14. If employed by us, make clear how you could enhance our company or future prospects of company development.

15. Could you work as part of a team, as well as working on your own initiative?

16. What do you think your STRENGHTS are in terms of organisation and communication skills with the public, customers
 

17. Would you consider yourself a reliable and responsible person to put into a situation of trust?

18. Apart from employment; what would you want to achieve from your job, position, what are your personal goals?

19. What skills can you bring to the company?

20. Why do you want the job?

21. What do you know about our company?

22. What are your best at?

23. Do you know what we do?

24. Do you know our benefits and terms and conditions?

25. When can you start?

26. What can you bring to our company?

27. Are you willing to work flexible hours?

28. Can you give me an example of excellent customer service?

29. Explain when you have been in a supervisory position?

30. Are you willing to learn new skills, ie advance to manager?

31. Can you tell us what you know about our company?

32. How and what would you make sure of, if the area manager was due for a visit?

33. Where do you see yourself in 5 years?

34. Have you got any ideas on how we could improve our business and customer service?

35. Describe customer service in one sentence!

36. Why have you been out of work a long time?

37. Do you have any questions?

38. What can you bring to our company?

39. What to you knows about the company?

40. What have you been doing?

41. Tell me about yourself?

42. Why do you want to work for this company?

43. Why did you leave your last job?

44. What were your responsibilities?

45. Do you have any experience of the work you are applying for?

46. What kind of equipment can you operate?

47. How long have you been unemployed? How did you use this period?

48. Why have you had so many jobs/Or only One Job?

49. Why should I employ you?

50. Do you work better as part of the team or alone?

 

51. What make you a good team member?

52. Aren’t you too young?

53. Aren’t you overqualified?

54. What are your strengths?

55. What are your weaknesses?

56. Give an example of a Difficult Situation and how you dealt with it?

57. What would you like to be a in a year time? In 5 years time?

58. What is your salary expectation?

59. What accomplishment are you most proud of?

60. Tell me about something that you initiated

61. What challengers are you looking for?

62. What turns you off at your EMPLOYER

63. What pisses you off?

64. What interest you least in your last job?

65. How do you deal with pressure and deadlines?

66. What type of work environment appeals to you?

67. Have you ever supervised people?

68. What does customer service mean to you?

69. Describe a problem with your customer and how you solved the issue?

70. Tell me you relation to your previous boss?

71. If you could change on thing with this Company, what would it be?

72. What makes you unique?

73. What goals have you set for yourself?

74. To what you owe your present success?

75. What motivates you?

76. What is your favourite hobby and why?

77. What is your understanding of Equal Opportunities?

78. What is your understanding of CLIENT confidentiality?

79. What action would you take if you suspected a client was being ABUSED?

80. Outline the 5 most important elements of delivering care?

81. How would you ensure clients privacy?

82. What can you do as a CARER to ensure the client’s Privacy?

83. How would you Ensure community presence and participation?

84. What does Choice mean to you?

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